Terms and Conditions - Lawn Mowing Chislehurst

Welcome to Lawn Mowing Chislehurst. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.

1. Services Provided

We offer comprehensive lawn mowing services, including grass cutting, edging, and clean-up. Our services are tailored to meet the specific needs of each property.

1.1 Scope of Work

Grass cutting to a uniform height.
Edge trimming along driveways, walkways, and flower beds.
Removal of grass clippings and debris.
Optional: Fertilizing and weed control (available upon request).

2. Scheduling and Availability

Our services are available throughout the year, subject to weather conditions. We aim to provide flexible scheduling to accommodate our clients' needs.

2.1 Booking Procedures

Appointments can be scheduled via phone or our online booking system.
We require at least 24 hours' notice for any changes or cancellations.
In the event of extreme weather, services may be rescheduled.

3. Payment Terms

Payment is due upon completion of services. We accept various payment methods, including cash, credit card, and bank transfers.

3.1 Pricing

Pricing is based on the size of the lawn and the complexity of the job.
Additional services (e.g., fertilizing) incur extra charges.
All prices are subject to change with prior notification.

4. Client Responsibilities

Clients must ensure that our team has unobstructed access to the property during scheduled service times.

4.1 Property Preparation

Remove any personal belongings or obstacles from the mowing area.
Inform us of any specific instructions or areas to avoid.
Ensure that pets are secured during service.

5. Liability and Insurance

Lawn Mowing Chislehurst is fully insured to cover any accidental damages that may occur during our services.

5.1 Damage and Claims

Clients must report any damages within 24 hours of service.
We are responsible for repairing or compensating for damages caused by our team.
We are not liable for pre-existing conditions or unrelated damages.

6. Cancellation and Refunds

We understand that schedules can change. Cancellations must be made at least 24 hours in advance to avoid fees.

6.1 Cancellation Policy

Less than 24-hour notice may incur a cancellation fee.
Refunds for prepaid services will be processed within 7 business days.
No refunds for completed services, unless due to our failure to perform.

7. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Clients will be notified of significant changes via email or our online platform.

7.1 Acceptance of Terms

Continued use of our services constitutes acceptance of any changes to the Terms and Conditions.

8. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from our services will be resolved within the jurisdiction of Chislehurst.

8.1 Dispute Resolution

Clients are encouraged to contact us directly to resolve any issues.
If unresolved, disputes may be taken to mediation or the appropriate court.

9. Privacy Policy

Your privacy is important to us. We ensure that all personal information is handled in accordance with data protection laws.

9.1 Data Collection

We collect necessary information to provide our services.
Personal data is stored securely and not shared with third parties without consent.
Clients can request access to or deletion of their personal information at any time.

10. Termination of Services

We reserve the right to terminate services with immediate effect under the following circumstances:

Non-payment for services rendered.
Violation of property rules or safety regulations.
Harassment or unreasonable behavior towards our staff.

Termination notices will be provided in writing, detailing the reasons and any outstanding obligations.

11. Indemnification

Clients agree to indemnify and hold harmless Lawn Mowing Chislehurst against any claims arising from misuse of services or breach of these Terms and Conditions.

11.1 Limitation of Liability

Our liability is limited to the total amount paid for the services.
We are not liable for indirect, incidental, or consequential damages.

12. Force Majeure

We are not liable for delays or failures to perform our services due to circumstances beyond our control, including natural disasters, acts of government, or other emergencies.

12.1 Notification

In the event of a force majeure situation, we will notify clients as soon as possible and reschedule services accordingly.

13. Intellectual Property

All content, logos, and trademarks used by Lawn Mowing Chislehurst are owned by us and protected under intellectual property laws. Unauthorized use is prohibited.

13.1 Usage Rights

Clients are granted a limited, non-transferable license to use our materials solely for personal, non-commercial purposes.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.1 Compliance

We strive to ensure that all Terms and Conditions comply with applicable laws and regulations.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and Lawn Mowing Chislehurst, superseding all prior agreements and understandings.

15.1 Amendments

Any amendments to this agreement must be made in writing and signed by both parties.